Help Center

Our women's apparel collection includes a range of sizes. Please check the size guide on each product page for specific measurements.

Care instructions are included with each item. Generally, we recommend gentle washing and air drying to maintain the quality of your garments.

We want you to love your purchase! Please contact us at contact@icyboo.com within 14 days of receiving your order to arrange a return or exchange.

Return shipping costs depend on the reason for return. Contact our team for specific guidance on your situation.

Email us at contact@icyboo.com and we'll respond within 24-48 hours.

We're an online-only boutique, allowing us to offer you the best prices and selection of women's fashion.

For defective or incorrect items, we cover return shipping. For standard returns and exchanges, the customer is responsible for return shipping costs.

Yes! If you'd like to exchange an item for a different size or color, please contact us and we'll help you process the exchange.

Orders can be cancelled or modified within 24 hours of placement. After that, your order may have already been processed. Contact us immediately if you need changes.

Each product page includes a detailed size chart. We recommend taking your measurements and comparing them to our size guide. If you're unsure about sizing, feel free to contact us.

Delivery time for wedding and bridal party dresses is the same as our standard products (7-15 days). For urgent orders, please contact us directly.

We're sorry if that happens! Please contact us within 48 hours of delivery with photos of the damage, and we'll send a replacement or issue a full refund.