Privacy Policy

Last Updated: 18 March 2026

Section 1 – What Do We Do With Your Data?

When you purchase something from our store, we collect the personal information you provide, such as your name, address, and email address, as part of the buying and selling process. When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 – Consent

How do I give permission?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to us collecting and using that information only for that specific purpose. If we need your personal information for another purpose, such as marketing, we will ask you directly for your expressed consent or provide you with the opportunity to withdraw your consent.

How can I withdraw my consent? If you change your mind after registration, you may withdraw your consent to the continued collection, use or disclosure of your information at any time by contacting us at contact@icyboo.com.

Section 3 – Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

Section 4 – Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to our processing of your personal data for marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at contact@icyboo.com.

Section 5 – Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order Information: Retained for 7 years for tax and accounting purposes.
  • Marketing Data: Retained until you unsubscribe or request deletion.
  • Account Information: Retained until you request account deletion.
  • Analytics Data: Typically retained for 26 months in Google Analytics.

Section 6 – Platform and Hosting

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Section 7 – Services Provided By Third Party Suppliers

In general, the third party service providers we use will collect, use and share your information only as necessary to provide the services they provide to us.

However, certain third-party vendors, such as payment gateways and other payment processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read the privacy policies of these providers so that you understand how your personal data is processed by them.

In particular, please note that some providers may be located in a different country than you or us or may have facilities in a different country. So if you process a transaction through the services of a third-party provider, your information may be subject to the laws of the country in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under U.S. law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website Terms and Conditions.

Links

When you click on links in our store, they may direct you from our website. We are not responsible for the privacy policies of other websites and recommend that you read their privacy statements.

Google Analytics: Our store uses Google Analytics to track who visits our website and which pages are viewed.

Section 8 – Security

To protect your personal information, we take reasonable precautions and follow industry standard practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with your credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply other generally accepted industry standards.

Section 9 – Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that help us understand your preferences and track your interactions with our site. You can control and manage cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

We use a cookie banner to inform visitors about our use of cookies. You have the option to choose your cookie settings and determine which types of cookies you agree to.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Used to deliver relevant advertisements.

Section 10 – Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@icyboo.com, and we will delete such information from our systems.

Section 11 – International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United Kingdom and other countries where we operate.

Section 12 – Changes To This Privacy Policy

We reserve the right to change this Privacy Policy at any time, so you should check it periodically. Changes and clarifications will be effective immediately upon posting to the Website. If we make any material changes to this policy, we will notify you here of the changes so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Section 13 – Contact Information

If you would like to access, correct, change or delete your personal data, register a complaint or simply want more information, please contact our support team.

We use AppLovin's Axon advertising technology on our website. AppLovin may collect and use certain data to deliver relevant advertisements. For more information about AppLovin's collection and use of your information, visit: https://legal.applovin.com/privacy